RETURNS

If you would like to return a piece of jewellery, please get in touch via our Contact Page with your order number and we will look into your query.

All jewellery returns, excluding earrings and nose rings/studs* must be received within 30 days of the order date (UK and International deliveries) and the jewellery must not have been worn and returned in its original packing.

Unfortunately, jewellery returned after 30 days or with any visible signs of damage or wear will not be processed. Please note that return costs are not refundable, and we advise returning the jewellery via Royal Mail tracked and signed recorded delivery to ensure safe and trackable transit. 

In the rare case you experience a fault with your jewellery, please get in touch with the details via our Contact Page.

 

EXCHANGES

If you would like to exchange a piece of jewellery, excluding earrings and nose rings/studs*, you will need to return the unworn jewellery in its original packaging within 30 days for a refund and following this place a new order. 

*Unfortunately due to hygiene reasons we do not accept returns on earrings or nose rings/studs.

If you have any queries please get in touch via our Contact Page and we will be happy to help.

 

LAST CHANCE

All last chance jewellery is offered at a reduced price as they are leaving the collection. All sales are final and non-returnable.

In the rare case you experience a fault with your jewellery, please get in touch with the details via our Contact Page.